Useful Information

The water distribution system and treatment plant personnel provide daily maintenance which includes, but is not limited to, new service inspections, meter installation, meter readings, bi-annual flushing and repairs to water mains, pump repairs, investigation of leaks and repair or replacement of inoperable fire hydrants. The 2005 Capital Improvements Program projects included:

In October 2005 the Town's new Granulated Activated Carbon (GAC) Facility was brought online.

As per the District's sewer use ordinance (Local Law Number 2 of 1980), it is illegal for sump pumps, roof drains, storm drains, or water that is not considered sewage to enter the sanitary sewer system. The cost of treatment and the potential of creating a public health hazard is greatly increased when additional water is added to the collection system. Please check your sewer for such connections and, if necessary, disconnect. If you have any questions or need to know where such connections can be discharged, please contact the Sewer District Office at 518-456-6474 or the Department of Public Works at 518-456-6474.

Pursuant to the New York State Code section 1191.2 paragraph 4, it is illegal to "place or permit objects or materials to obscure or obstruct the use of fire hydrants and fire department connections".

In many cases landscaping around or near fire hydrants can cause them to become obscured and not readily seen or useable by your local Fire Department. This could affect their ability to effectively fight a fire thereby increasing the potential for life hazard and property damage.

Trees, shrubs, retaining signs, fence posts, etc. should be placed well back and to the sides of hydrants. If you have an existing situation or are planning a landscaping project, please call the Water District Office at 518-456-6474 for more details on required hydrant clearances. In cases where this situation is determined a problem, The Town will clear or correct the problem. Please be advised, that if a property owner causes the problem, the owner may be liable for all costs.

Before the water reaches your tap, samples are collected and tested in state-certified laboratories.

The Town of Guilderland Water Department has a regular program of water quality monitoring and system inspection that ensures safe drinking water is delivered to you and your family.

Guilderland works to ensure the quality of drinking water through monitoring, planning, comprehensive designs, construction, operation, and maintenance of the water system. In addition, the Town of Guilderland provides public education, field assistance, and prompt customer service.