Frequently Asked Questions

In Person

Copies of reports are available usually 5 business days after the report is taken, during town business hours 9 am to 4:30 pm on the second floor of the police department, located at:
5209 Western Turnpike
Guilderland, NY 12084

Online

Accident reports are also available to purchase via credit card online.

If your accident was after July 18, 2018, your report can be obtained from CrashDocs

If your accident was before July 18, 2018, your report can be obtained from LexisNexis.

For more information visit our Records and Reports page.

Sex offender public notifications that are released by the Guilderland Police Department are posted on Offender Watch where residents can sign up for e-mail updates. Visit our Sex Offender page for more information.

Yes, call the non-emergency number 518-356-1501 and tell the dispatcher you are going away. The dispatcher takes a property check form which is turned over to officers who will check your residence or business periodically while you're away. You will be required to provide some information such as dates you will be away, names and numbers of contact persons, key holders, etc. 

The Guilderland Police Department will assist with lockouts in emergency circumstances only. These include if the vehicle is running or if a child or animal is locked inside.

Effective January 2010, The Division of Criminal Justice Services (DCJS) no longer accepts inked fingerprint cards for civilian purposes such as pistol permit applications, employment, adoptions, and other applications. These fingerprints must now be submitted via live scan and only from agencies that participate in the civilian fingerprint submission program. The Guilderland Police Department does not participate in this program.

For information on locations to obtain live scan fingerprinting, visit L-1 Identity Solutions.

Yes. The Police Department has two individuals certified in car seat installation. Installation is done by appointment only. You can request a car seat install online or call 518-356-1501 to have an officer call you or fill out our online Child Safety Seat Installation Request Form.

Pistol permit applications are available during business hours on the 2nd floor of the police department during business hour and also available online by visiting our Records & Reports page. Please see the question on the new firearms law.

New York State has implemented the pistol license recertification portion of the New York State Safe Act. As of January 1, 2017, residents of New York State possessing a handgun license will now have to recertify their handguns every five years as per New York State Penal Law 400 subsection 10(b). A licensee is required to confirm certain information such as your name, the current address of your residence, your date of birth, and a list of all pistols and revolvers you currently possess. This also includes the make, model, caliber, and serial numbers of each pistol/revolver. Licensees who have a pistol license issued before January 15, 2013 must recertify their license before January 31, 2018. Failure to do so will result in a revocation of their license.

There are two options available for recertification:

• Submit the recertification electronically via the New York State Police website
• Obtain a paper recertification form and submit via U.S. mail to the address provided on the form. Recertification forms are available at:
  • The New York State Police website
  • Any New York State Police location

All facets of this recertification are being handled by the New York State Police, local law enforcement and county agencies have no involvement. The New York State Police will be reviewing all recertifications and conducting audits accordingly. I was advised that pistol licenses may be reviewed as a result of these recertifications. There are no fees associated with this recertification. Any questions regarding the New York State Safe Act can be answered by calling 855-LAW-GUNS (855-529-4867).

Traffic court is held on Monday evenings at 5:30 pm and criminal court is Thursday evenings at 5:30 pm

Citizens often call the police department in regard to matters that must be addressed by the court. The police department can not adjust or change any court appearance, adjust any fine, or dismiss charges against a defendant. All such issues must be addressed by calling the court at 518-356-1980.

Call the Guilderland Police Department non-emergency number at 518-356-1501. The call will be referred to the Traffic Safety Unit. You may also send a non-urgent message to the Traffic Safety Unit. We may try various methods for compliance including setting up a speed sign and increasing patrols in the area.

The first step is to get on a certified civil service list for Albany County. Please check the Albany County Civil Service website for details and exam announcements. The Guilderland Police also accept lateral transfers. Please refer to the Employment page for information and to download an application.

The Guilderland Police Department no longer provides photo IDs. Non-driver photo IDs can be obtained through the New York State Department of Motor Vehicles for persons of any age who do not have a driver's license.

Town of Guilderland Local Law 1 (1972) regulates on-street parking for snow removal purposes. Between November 1 to April 1, during the hours of 2 to 7 am, there is no parking on town roads.

Yes, under Local Law 4-1984 (Subpart 18 of the 1974 Code) you are required to obtain an alarm permit (PDF) prior to any installation of an emergency alarm in the Town of Guilderland.